Bills are due upon presentation and considered past due if unpaid 15 days after the statement date.  Late penalties are assessed after 30 days at 10% of the Total Account Balance, with customers given 60 days to pay amounts owed before their water service is disconnected.  The fees for scheduled disconnection begins with an initial 10-day Notice Tag $10, followed by a 72-Hour tag with SB-998 Packet $20, then a 48-Hour Tag $10, a 24-Hour Tag $10, and finally, a Delinquent Account Turn Off/On Fee $50 and possible security deposit $180 to unlock.  A 24-hour drop box is located on the Northwest side of the office, left of the entrance at 9429 Cerra Vista Street, Apple Valley, CA 92308.